We are looking for an Administrative/Customer Support Representative to help with being the first point of contact for customers. The Administrative/Customer Support Representative will be in charge of handling all inquiries, requests, orders, and complaints in a professional manner.
During a typical workday, an Administrative/Customer Support Representative answers phone calls, emails and other forms of correspondence from customers. They process orders, forward special requests to the right departments, promote offers, and document interactions with customers on daily reports.
The Adminstrative/Customer Support Representative should have knowledge of Quickbooks, Outlook, Word, Excel. Willing to train the right candidate.
Will also be part of an on call rotating schedule and assist Dispatch.
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
