Emerald Fund Information
Emerald Fund is a small, privately owned company in high growth, fast paced mode. Headquartered in San Francisco, Emerald Fund is one of the Bay-Area’s premier real estate developers. Our focus is developing and managing high quality properties. Our employees enjoy the opportunity to wear many hats and grow through hands-on experiences. Each employee’s contributions directly impact company performance and growth potential. Emerald Fund offers a highly competitive compensation and benefits package along with a warm, friendly working environment valuing collaborative thinking for high end results.
Front Desk Coordinator / Security
Job Summary: Oversees the Front Desk Operations. This includes staff scheduling, training, and resident relations. FDC will be responsible for all communication between the Front Desk, Leasing Office, and Maintenance Staff.
Compensation:
· Hourly Position. Non-Exempt. Fulltime.
· Eligible for health benefits and 401k
· $24-25 per hour, depending on experience level and skills
Qualifications:
· Minimum 2 years experience in real estate customer service or equivalent experience.
Supervisory Responsibilities: No supervisory responsibilities.
Essential Functions:
· Ensure the building is secured and staffed at all times.
· Supervise routine tasks and make sure they are being completed on a daily basis. These tasks include: monitoring cameras, access control, conducting property walks, and maintaining a written log of all incidents and events that happen on a daily basis.
· Responsible for keeping a clean and inviting Front Desk for new prospects, vendors and residents.
· Maintain positive resident relations on the community.
· Responsible for responding quickly to any emergencies that happen on or around the property by calling 911, a vendor and management.
· Documenting and communicating all events and incidents to management.
· Responsible for overseeing and reviewing all Front Desk Operations on a weekly basis to ensure that the Community operates with a high degree of security and professionalism.
Work Hours:
40 hours per week, afternoon/evening and night shifts. Any of 7 days. Shift to be determined by Property Manager.
Cultural Requirements:
It is important that all Emerald Fund team members possess strong communication skills and strive to build relationships with customers and fellow team members. Emerald Fund employees should be passionate about what they do and be self-motivated. We expect that our team members will constantly be innovative and most importantly, exercise ethical business practices and follow through on their commitments.
Pre-Employment Screening: Applicants must be able to successfully complete a pre-employment background check.
Job Type: Full-time
Pay: $24.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
COVID-19 considerations:
Common surfaces and areas are sanitized regularly.
Ability to commute/relocate:
- San Francisco, CA 94103: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you available for day shift and weekend shifts
Experience:
- Administrative: 1 year (Preferred)
- Guest services: 1 year (Preferred)
- Computer literacy: 1 year (Required)
- Front desk: 1 year (Required)
- Customer service: 1 year (Required)
Work Location: In person
