KMS Healthcare is the intersection of world-class technologists and proven Healthcare industry expertise.
We empower companies to build transformative next-gen technologies to bring about game-changing resolutions to healthcare’s most challenging problems. Our solutions ensure improved data exchange while maintaining regulatory compliance and data-driven requirements. We are committed to providing innovative tools and expertise to providers, payers, life sciences, and medical technology vendors in order to help create industry-leading health solutions.
Instead of wishing people good health, join us to make it happen. At KMS Healthcare, we leverage technologies to enable a modern way of health service. Covering end-to-end product development, we helped numerous U.S. health practices increase health treatment quality, reduce costs, and save people's lives.
The Delivery Director will be required to oversee software development and operations of client accounts with 50-200+ staff. They will be responsible for the success of client engagement, people development, project delivery and software development practices on a daily basis. The position is based in Ho Chi Minh, Vietnam with travel required to US client locations as needed.
Key responsibilities
- Managing delivery services to clients (client satisfaction/ references, revenue, gross margin)
- Building, managing, and expanding client relationships (new sales)
- Devise evaluation strategies to monitor performance and determine the need for improvements
- Plan and manage the project from start to completion involving deadlines, milestones, processes and deliverables
- Discover ways to enhance efficiency and productivity of sprint and enabler work
- Collaborate with the customer on day to day work progress, issues, concerns, escalations and be the first point of escalation
- Keep senior management informed with detailed and accurate reports or presentations
- Resource staffing management, grow the engineering team via hiring, training and developing people
- Manage and control project financials, deliverable acceptance
- Ensure product releases adhere to service transition policies and guideline
- Develop and sustain trust-based relationships with Directors, Vice Presidents, and C-level executives;
- Craft influential C-level communications and deliver with clarity, confidence, and enthusiasm.
- Client's champion skills via great business acumen, consulting, interpersonal, negotiation, and communication skills
- Competent software engineering practices for a full lifecycle of a software product development
- Good people management skills which includes hiring, coaching, developing, and engaging people to support the growth of the business
- Experience managing 50 to 200-person team or deliver annual revenue of more than one or multiple million dollars
- Excellent spoken and written communication (English and Vietnamese)
Why you'll apply this position:
- World class professional working environment built around Integrity as the primary core value!
- Where you can reach your peak potential and break your limit to do big things and make big impacts via creating real values to people, customers, and clients globally.
- Work with great talented engineers and leaderships team
- Competitive compensation & benefit package
- Become a part of the company ownership group via the remarkable equity plan
- Do all good things for people, the Healthcare industry! Instead of wishing people good health, use the technology to help people good health
Additional Information
Perks You'll Enjoy
- Working in one of the Best Places to Work in Vietnam
- Building large-scale & global software products
- Working & growing with Passionate & Talented Team
- Diverse careers opportunities with Software Outsourcing, Software Product Development, IT Solutions & Consulting
- Attractive Salary and Benefits
- Two performance appraisals every year and performance bonus
- Onsite opportunities: short-term and long-term assignments in North American (U.S, Canada), Europe, Asia.
- Flexible working time
- Various training on hot-trend technologies, best practices and soft skills
- Premium healthcare insurance for you and your loved ones
- Company trip, big annual year-end party every year, team building, etc.
- Fitness & sport activities: football, tennis, table-tennis, badminton, yoga, swimming…
- Joining community development activities: 1% Pledge, charity every quarter, blood donation, public seminars, career orientation talks,…
- Free in-house entertainment facilities (foosball, ping pong, gym…), coffee, and snack (instant noodles, cookies, candies…)
And much more, join us and let yourself explore other fantastic things!
