Receptionist
The Receptionist is responsible for greeting, checking in, and directing customers, visitors, and vendors to appropriate locations and parties. They also answer questions and provide information over the phone, handle administrative tasks, and general office work.
Job Description
As a Receptionist for Jungle Boys, you will be the first point of contact to all visitors, including pickup and in store customers. General office duties include but are not limited to making promotional flyers, price tags and signage for the store, printing, laminating, and filing.
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In order to be successful in this role, you should have excellent verbal and written communication skills to interact clearly with customers, vendors, and other employees and practice proper phone etiquette. We are looking for a detail-oriented individual with a genuine passion for interfacing with people on a day-to- day basis that will have a "host" mentality for all guests entering the dispensary.
Responsibilities
● Greet and thank guests as they enter and leave the dispensary, ensuring excellent customer experience.
● Create and edit patient profiles and check-in guests to the POS system.
● Verify state ID and medical recommendations.
● Update / Check online menus and respond to customer reviews.
● Promptly remove out of stock items from the online menu and add new products.
● Design promotional flyers.
● Create price tags for display cases.
● Answer phone messages and respond to general questions via phone or email.
● Answer, assist, and direct all incoming telephone calls and accurately transcribe phone messages to staff.
● Ensure the reception area is tidy and presentable, with necessary stationeries and materials (e.g., applications, pens, and forms).
● Maintain office security by following safety procedures and controlling office access.
● Order front office supplies and keep an inventory of stock.
● Perform related clerical work such as typing, filing, and sorting mail distribution.
● Use applicable software programs to successfully complete tasks.
● Provide administrative support where needed.
● Communicate any issues, comments, and/or concerns from customers to shift leads and management.
Legal Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
● Able to keep customer information confidential.
● Must have excellent verbal and written communication skills with a strong understanding of phone etiquette.
● Able to prioritize important tasks.
● Patience and listening skills to respond appropriately to meet customer needs.
● Perform job functions with attention to detail, speed, and accuracy.
● Follow directions thoroughly.
● Work cohesively and professionally with co-workers.
● Organization skills to keep accurate records and find important information quickly.
● Other duties as assigned.
Physical and Mental Demands
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and position oneself, communicate, operate and prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here represent those that must be met by an individual, with or without reasonable accommodation, to perform the essential functions of this position successfully.
Working Environment
Work is performed in a retail environment. The noise level in the work environment is usually moderate.
The work environment characteristics described here represent those individual encounters while performing the essential functions of this position.
Legal Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
- Weekends as needed
Ability to commute/relocate:
- Los Angeles, CA 90023: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
