Administrator

 

PROTECTING WHAT’S PRECIOUS

ROLE DESCRIPTION
ROLE: Administrator

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LOCATION: Hybrid Role with Office located in St Albans, AL1 4TA

COMPANY OVERVIEW:
Established in 2000 Amthal is an independently owned business who design, install, maintain and monitor electronic Fire

& Security systems.

Our mission is to provide unrivalled customer experience and professional service, we are committed to achieving

operational excellence, through empowering and developing exceptional talent, to maintain our friendly and supportive

environment.

ROLE OVERVIEW
An exciting opportunity for a driven individual who is looking to become part of an ambitious and growing business

working. You will be joining an established and successful organisation to become a valued member of the team.

All aspects of the role must be performed in line with Amthal’s values to realise its vision by providing unrivalled customer

experience and professional service to our clients. In return we are committed to empowering and developing the

exceptional talent, while maintaining our friendly and supportive environment to ensure we get it right first time every

time.

DUTIES AND RESPONSIBILITIES
• Provide administration support to all areas of the office based team

• Answering telephone and handling queries

• Develop an excellent knowledge of Amthal's SaaS software package Simpro

• Use Simpro to create and update relevant client and site information

• Audit information created on Simpro and ensure setup correctly

• Manage your own email inbox and shared inboxes and respond to emails effectively and

efficiently

• Develop an excellent knowledge of our third party monitoring station system and have

the ability to update relevant information

• Review monitoring reports daily and action where required

• Carry out audits on police forces

• Manage and administrate our frequent internal and external newsletter subscribers

• Take card payments over the phone from customers using Simpro to process

• Support with internal audits and our ISO9001 accrditation

• Supporting the Office Manager with any projects and tasks needed

ROLE DESCRIPTION
ROLE: Administrator

LOCATION: Hybrid Role with Office located in St Albans, AL1 4TA

KEY EXPERIENCE, SKILLS & ATTRIBUTES

• Experience working as an Administrator

• Industry experience is preferable but not essential

• Good written and verbal communication skills, therefore, be able to communicate

• Being able to use your own initiative when completing day to day tasks
• Good spoken & written English

• Excellent time management skills enabling to meet all set deadlines

• To be a part of growing a sustainable dynamic business

• Comfortable using all Microsoft Office programs or the ability to learn quickly

• You will be able to deliver unrivalled quality customer service

• Good organisation skills

• A logical approach to your work with an ability to manage and prioritise your workload

in a fast-paced environment

The above Job Description may change subject to the business needs and a new version

will be given to the individual

We are committed to equality of opportunity for all staff and applications from individuals are

encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy

and maternity, race, religion or belief and marriage and civil partnerships.

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